Thank you for using ‘EXO Security’.

We would like to inform you about the emergency maintenance that took place today.

During service operation monitoring, an unexpected issue was discovered, and we had to conduct emergency maintenance without prior notice. We apologize for any inconvenience.

We identified abnormal memory usage due to hardware-related issues, took immediate action, and the service is now operating normally.

We sincerely apologize for any inconvenience caused during service use. We will do our best to provide more stable products in the future.

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■ Maintenance Schedule
– June 5, 2024 (Wed) 20:00 ~ 20:15

■ Maintenance Details
– Identification and resolution of abnormal memory usage on specific servers

■ Service Impact During Update
– Administrator page inaccessible
– Security program installation/uninstallation not available
– No impact on security program usage
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We appreciate your understanding regarding any inconvenience this may cause.

We will continue to strive to provide security services that customers can use with confidence.

Please feel free to contact us if you have any questions.

Thank you for your continued support of EXO Security.

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JIRAN APAC

[Contact Information]
■ Email Inquiries: globalsupport@jiran.com

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